Last Updated: 21.09.2025
At AGY MARINE, we are committed to protecting the privacy of our users. This Privacy Policy explains what types of information we collect, how we use and protect that information when you visit the agymarine.com website, use our services, and interact with us.
1. Information We Collect
We may collect information through various means on our website:
a. Information You Provide Directly:
- Personal Identifiable Information (PII): We collect information such as your name, surname, email address, phone number, and physical address when you voluntarily provide it to us by filling out a contact form, sending an email, ordering a service or product, or creating an account.
- Payment Information: When you purchase a service or product, we may collect billing information necessary to complete payment transactions. (Note that payment details (credit card/bank information) are processed through secure third-party payment processors, and our company does not store this sensitive information.)
b. Information Collected Automatically:
- Device and Usage Information: We automatically collect technical information such as your IP address, browser type, operating system, access times and dates to our website, pages visited, time spent on our site, and click behaviour.
- Cookies and Similar Technologies: We use cookies to enhance our website’s functionality, personalize the user experience, and perform analyses on how our site is used. For more details on cookie usage, please review our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To fulfil your requests, process your orders, provide our services, and execute our contracts with you.
- Communication: To respond to your inquiries and comments, provide technical support, or inform you about important changes to our services.
- Marketing and Promotion: With your consent, or where legally permitted, to send you information about products, services, or special offers that we believe may be of interest to you. (You retain the right to opt out of such communication at any time.)
- Website Improvement: To analyse and improve the performance, functionality, and user experience of our website.
- Security: To maintain the security of our website and services, and to detect and prevent fraud and illegal activities.
- Legal Obligations: To comply with applicable laws, regulations, and official requests.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party companies that perform services on our behalf, such as website hosting, payment processing, data analysis, and email distribution. These parties are required to use your information only as instructed by us.
- Business Transfers: Should our company or all or part of our assets be involved in a business change, such as a merger, acquisition, or sale, your personal information may be among the assets transferred.
- Legal Requirements: We may disclose information when required by law, court order, or official request from a government authority.
- Consent: We may share your information when we have your explicit consent or instruction to do so.
4. Data Security
We employ reasonable administrative, technical, and physical security measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention Period
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, to comply with our legal obligations, and to resolve legal claims.
6. User Rights
Subject to applicable laws (such as GDPR), you may have certain rights regarding your personal data. These rights typically include:
- The right to know whether your personal data is being processed.
- The right to request access to and rectification of your personal data.
- The right to request the erasure or destruction of your data (subject to legal requirements).
- The right to object to or request restriction of processing.
- The right to data portability.
If you wish to exercise these rights, please contact us at +90 541 312 11 80 or info@agymarine.com
7. Links to Other Websites
Our website may contain links to other websites not under our control. We are not responsible for the privacy practices or content of these sites. We advise you to read the privacy policy of every website you visit.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the “Last Updated” Date at the top of this page will be revised. We may notify you of significant changes through additional means.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
AGY MARINE – AKARCA MAH. MUSTAFA KEMAL BLV. NO: 158 A FETHİYE/ MUĞLA
Email: info@agymarine.com
Phone: +90 541 312 11 80
Reminder: You must publish this draft in an easily accessible location on your website and ensure that users can find it easily. Consulting with a lawyer is essential to ensure its legal validity and full compliance.